Support

Support

The perfect balance between technology and people

In addition to offering an innovative platform, your dedicated account manager will also support you throughout your PayFit journey.

  • Personalised support - we don't do call centres
  • Payroll and HR expertise
  • Quick response time
  • 100% compliance
Support that meets your business needs

Support that meets your business needs

Years of experience in processing payroll

Our team of payroll experts receives regular training and are up-to-date with the latest legal regulations. They are not only here to show you how to use the PayFit platform, but also to ensure that you have the right tools to manage your payroll and HR processes effectively.

Personalised payroll advice from real people

We believe that each customer is unique. This is why our account managers have been to trained to provide individual and specialised support to all of our customers.

Easy set up and onboarding

Easy set up and onboarding

Start on the right foot

At the very beginning of your PayFit journey, we will help you set up your account and ensure that the transition from your previous payroll solution goes seamlessly.

Training with a PayFit expert

We know that switching to a new solution can be difficult. Therefore we will always provide the necessary support to guarantee that you are ready to use the app from the off!

Quick response and resolution time

Rapid customer support

In-app support

Our payroll experts have produced a list of FAQs to answer the most common questions on the app. However, should you require any further help, your dedicated account manager will always be available.

Quick response time

We are on a mission to ensure that your payroll is run as smoothly as possible. This is why we promise to answer all your queries within 24 hours.

No more software updates to run

No more software updates

Our product and payroll experts ensure you always remain compliant by monitoring the latest legal changes and integrating them into the app.

Resources

Your payroll and HR toolbox

Help Centre

Visit our help centre to find out more about PayFit and payroll topics.

Access the help centre

Blog

Stay informed about the latest trends and best practices on our blog.

Access the blog

Webinar

Attend one of our webinars to learn more about product features, legal news and general HR topics.

In-app notifications

In-app notifications will appear to help guide you throughout your PayFit journey.

Aris Mastorakis, Revolut

520 employees | Online banking

"At Revolut, we chose PayFit to remove manual processes related to payroll and to help us save time. We received great support from the whole team and were impressed by how responsive and flexible they were."